The Narrative Branding® Company
How did Travelport become the global leader in travel distribution services?
Before Cendant could spin off its travel
distribution business, it needed a story to
highlight the value of its unique 21 brand portfolio.
Market research and executive
workshops uncovered Travelport’s strategic imperatives.
The new story, “making exceptional travel experiences
refreshingly easy,” helped unify the newly formed
company. A fresh new visual identity and
brand architecture
system was able to accomodate
the needs of both B2B and B2C
brands. The $4.3
billion sale to The Blackstone
Group affirmed the
value created for Travelport.
Scope of Travelport engagement:
– Brand strategy
– Service strategy
– Customer pathways
– Collateral design
– Service strategy
– Customer pathways
– Collateral design
– Brand story
– Brand identity
– Signage design
– Brand identity
– Signage design
